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Frequently Asked Questions

Everything you need to know about orders, shipping, and products.

Order processing typically takes 1 to 3 business days before the order is shipped. This time frame can be longer during peak holiday seasons or promotional periods.
Order status emails are now re-implemented and should be automatically sent by the system. Should you not receive an email please feel free to reach out to us at cs@stark80.com and we will get back to you as soon as possible. General response time is a few hours.
Typically we batch print the shipping labels and affix them to an envelope. Our team then packs to the envelope before sending the package on its way. A tracking label being created does not guarantee shipment. It does how ever indicate acceptance by our packing team.
Standard, USPS Priority, - as of August 13th - shipping is now factored at $20 and takes on average 2-3 business days to be at your door from time that it is accepted by USPS.

Factored into this pricing is USPS shipping label cost and the cost to pay any associated employees for packaging the order. All products individually have seen an overall decrease, in most cases up to $20 to account for this change. If ordering multiple units the cost of shipping gets split between units and will essentially act as a small discount.

Example:

One complete AK kit previously was set at $120 with $12 shipping, now set at $80 with $20 shipping. As such one unit will amount to $100 in totality, 2 units at $90 per, 3 units at $87, 4 units at $85, 5 units at $84…the best way to take advantage of this new pricing model is to bring your friends.
We do not offer international shipping. We offer a lot of product/services all with varying restrictions, all orders are set to hold for approval. If ordering to a state your product is not legally allowed to ship to the customer MAY be required to pay a 10% card authorization fee and refunded the remainder.

Approved states subject to change without notice. The following is a map consisting of state legality as it pertains to force reset triggers. Stark80 does not ship to any yellow or red states.

Force reset trigger state legality map

Approved states subject to change without notice. The following is a map consisting of state legality as it pertains to 80% frame products. Stark80 does not ship to any yellow or red states.

Your order experiences five different phases during its life cycle.

Order Placement and Acceptance: The process begins when you successfully place an order on our website. All orders are placed into the order que and placed on hold initially. This step allows us to verify shipping restrictions as well as attempt to ensure stock.

Forwarding to Shipping Team: Your order information is then forwarded to our shipping team.

Tracking Number Generation: A tracking number is created.

Handover to Carrier: Once the package is ready, it is handed over to USPS for the final leg of its journey.

Delivery: The package is delivered directly to your door by the carrier.
If tracking states it was received, we will treat it as such. In rare instances we may offer another free reshipment.

If tracking states any thing else other than delivered it will be treated as an automatic free reshipment.
If an item is on back ordered or out of stock, the web site will usually reflect this in an attempt to notify the customer. The order will still be processed as normal and shipped when inventory is in stock.
Card
We accept most major credit cards. (Visa, Mastercard, American Express, Discover)

Cash In Person

In Person Direct With Our Team - Only if you know where we're located and have dealt with our team previously.

In Person Shops - We do alternatively have several shops you can now walk into that carry most of our products with the exception of any thing claimed in any lawsuits. If you know where the shops are that's lucky for you, we will not be advertising them here.

Gun Shows - Occasionally we do partner with other vendors to offer product at gun shows. These will not be advertised and are conducted in limited areas.
Card Payment: Customer card payment information is securely processed by our merchant processing services how ever this information lives with them for ever. We have separated the line items from being transmitted to our merchant processor, as such they only see a shipping and billing address along with amount paid.

Customer Order Details on Site: In regards to customer information stored on the web site, upon completion of the package being turned over to USPS, we mark the order as complete. As of July 15th 2026: Moving forward Stark80 will maintain products ordered, quantity ordered, shipping addresses along with fund amount transacted in relationship to a lawsuit.

Shipping Provider: Our shipping provider maintains limited records. Mainly they will be able to see where a package was sent to as well as its tracking number. They should not be able to tell what product was shipped.
Loyalty Programs or Rewards: We do not currently offer a loyalty program or rewards system. How ever we are open to the idea and would be interested in hearing your suggestions.

Military Discount: We do not currently offer a military discount. Mainly in that we are not aware of a way to verify military member and do not participate in stolen valor. We are open to the idea and would be interested in hearing your suggestions.

Senior Citizen Discount: We do not currently offer a senior citizen discount. Mainly in that we are not aware of a way to verify senior members. We are open to the idea and would be interested in hearing your suggestions.

Bulk Purchases or Dealer Discount: At the current time we offer dealer discounts. cs@stark80.com Due to the new pricing model centering around shipping costs purchasing several units at a time will automatically lead to a reduced over-all per unit price.
We do not allow for returns. We do not maintain a forward facing address for customer returns. We will instead offer one free reshipment or refund. Upon choosing to do a reshipment the customer forfeits their ability to receive a refund.
We allow for a 14 day inspection period. If any defects are found within this time frame, we will offer a free reshipment or refund. If any parts shipped out to the customer have been modified, the warranty will be void. We handle these on a case by case basis.
As of August 2026: No further effort will be made to delete customer accounts. Addresses and other customer related details may be tied to the account.
cs@stark80.com Given if the package has not shipped yet the customer will be refunded. Any card processing fees and other applicable fees MAY be deducted from the refund.
Email us at cs@stark80.com
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Still Have Questions?

Our team is happy to help with orders, products, dealer inquiries, and more.

Email cs@stark80.com β†’