Everything you need to know about orders, shipping, and products.
Order processing typically takes 1 to 3 business days before the order is shipped. This time frame can be longer during peak holiday seasons or promotional periods.
Someone attempted to inject malicious code into the contact form on-site which spammed the customer service email. As a result we turned off all emails being sent from the site at this time. Please seek guidance with a ouija board regarding the status of your order.
Typically we batch print the shipping labels and affix them to an envelope. Our team then packs the envelope before sending the package on its way. A tracking label being created does not guarantee shipment — it does however indicate acceptance by our packing team.
Standard USPS Priority shipping is currently factored at $12 and takes on average 2–3 business days to arrive at your door from the time it is accepted by USPS.
We do not offer international shipping. We offer a lot of products/services all with varying restrictions — all orders are set to hold for approval. If ordering to a state your product is not legally allowed to ship to, the customer may be required to pay a 10% card authorization fee and be refunded the remainder.
Approved states subject to change without notice. Stark80 does not ship to any yellow or red states on the legality map.
Your order goes through five phases:
1. Order Placement & Acceptance — All orders are placed in the queue and put on hold initially to verify shipping restrictions and ensure stock.
2. Forwarding to Shipping Team — Your order information is forwarded to our shipping team.
3. Tracking Number Generation — A tracking number is created.
4. Handover to Carrier — The package is handed over to USPS.
5. Delivery — The package is delivered to your door.
Please refer to the email FAQ above for why no emails were sent regarding your order.
If tracking states it was delivered, we will treat it as such. In rare instances we may offer a free reshipment.
If tracking shows anything other than "Delivered," it will be treated as an automatic free reshipment.
If an item is on backorder or out of stock, the website will usually reflect this to notify the customer. The order will still be processed as normal and shipped when inventory is back in stock.
We accept most major credit cards: Visa, Mastercard, American Express, and Discover.
Card Payment: Customer card payment information is securely processed by our merchant processing services. We have separated line items from being transmitted to our merchant processor — they only see a shipping/billing address and amount paid.
Customer Order Details: Upon completion of the package being turned over to USPS, we mark the order complete and the system automatically erases all customer data, retaining only the order number.
As of July 15th 2026: Moving forward Stark80 will maintain products ordered, quantity ordered, shipping addresses, and fund amount transacted.
Shipping Provider: Our shipping provider maintains limited records — mainly the destination address and tracking number. They cannot see what product was shipped.
Loyalty Programs: We do not currently offer a loyalty program but are open to the idea.
Military Discount: We do not currently offer a military discount as we have no way to verify military membership.
Senior Citizen Discount: We do not currently offer a senior citizen discount.
Bulk / Dealer Discount: We do offer dealer discounts. Contact us at cs@stark80.com.
We do not allow returns and do not maintain a forward-facing address for customer returns. We will instead offer one free reshipment or refund. Upon choosing a reshipment, the customer forfeits their ability to receive a refund.
We allow a 14-day inspection period. If any defects are found within this time frame, we will offer a free reshipment or refund.
For security purposes we do not allow accounts to be created on the website. We aim to delete any user-created accounts within 24 hours of their creation. We prefer not to maintain any records relating to customers past what is needed to process an order.
Contact us at cs@stark80.com. If the package has not shipped yet, the customer will be refunded minus any card processing fees and other applicable fees.
